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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we  can’t offer you a full refund or exchange. 

Several types of goods are exempt from being returned. Perishable goods such as food,  flowers, newspapers or magazines cannot be returned. We also do not accept products that are  intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

We require a receipt or proof of purchase. 

There are certain situations where only partial refunds are granted: 

  • Any item that is returned more than 30 days after delivery 


If you are approved, then your refund will be processed, and a credit will automatically be  applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially  posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at


We only replace items if they are defective or damaged. If you need to exchange it for the same  item, send us an email at 


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift  credit for the value of your return.  

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to  themselves to give to you later, we will send a refund to the gift giver and they will find out about  your return. 

Need help? 

Contact us at for questions related to refunds and returns.